In order to get more accurate results, our search has the following Google-Type search functionality:
If you use '+' in front of a word, then that word will be present in the search results.
ex: Harry +Potter will return results with the word 'Potter'.
If you use '-' in front of a word, then that word will be absent in the search results.
ex: Harry -Potter will return results without the word 'Potter'.
If you use 'AND' between two words, then both of those words will be present in the search results.
ex: Harry AND Potter will return results with both 'Harry' and 'Potter'.
If you use 'OR' between two words, then bth of those words may or may not be present in the search results.
ex: Harry OR Potter will return results with just 'Harry', results with just 'Potter' and results with both 'Harry' and 'Potter'.
If you use 'NOT' before a word, then that word will be absent in the search results.
ex: Harry NOT Potter will return results without the word 'Potter'.
Placing '""' around words will perform a phrase search. The search results will contain those words in that order.
ex: "Harry Potter" will return any results with 'Harry Potter' in them, but not 'Potter Harry'.
Using '*' in a word will perform a wildcard search. The '*' signifies any number of characters. Searches can not start with a wildcard.
ex: Pot*er will return results with words starting with 'Pot' and ending in 'er'. In this case, 'Potter' will be a match.
As a service leader, you know how to deliver on great external results. Yet this means you have little time to build relationships with your team - and it's starting to show. Your people have mentally 'checked out', and disengagement is on the rise. How do you get your team to want to work with you?
This book uncovers the habits at work that limit your effectiveness as a service leader and those that leverage it. The habits discussed in this book can be shared with you whole team to improve overall performance.
In the book, you are asked to soften, slow down, and be gentle when leading people, to be less head and more heart. As a result, you will feel more energised, despite the many distractions of the modern workplace, and able to connect with your team in a meaningful way that increases trust and value in those you serve both internally and externally.
It's a practical handbook on human relations in a world that demands service like never before.